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Delivery & Returns

We accept items in new condition with the original tags attached for a full refund, exchange or store credit. You have 14 days from the date you receive your shipment to return your items. Please use the form included in your order to return your goods. Please also email us at cs@tiaworld.com to inform us of your wish to return the item. Returns will be processed once the goods are received at our distribution centre.

Refunds
Once the goods have arrived with us they will be checked. If they are in the exact same condition as they were sent we can then process the refund. After your return request has been accepted, you will be refunded the full amount of the items returned, minus the cost of shipping.
Depending on your bank or credit card company, it can take up to 8-10 business days for the refund to reach your account.
For any returned or exchanged items, we do not refund the original cost of shipping.

Exchanges
Exchanges will be sent to you free of charge using the same method of shipping used for the original order.
You can exchange your items for a different size or color, subject to availability.
In the event that you would like to exchange your items for a different style, please return your order for a full refund and place a new order for the items required.

Final sale
Items marked final sale cannot be returned or exchanged.

International returns + exchanges
Due to customs and excise we can only process returns for goods ordered within the Eu for now. We are working on expanding this and will update clients in due time.

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TIA SIZING
Size Waist IN   Waist CM
S 27-29 69-73
M 31-33 78-83
L 35-37 89-94
XL 39-41 99-104
2XL 43-45 109-114
How to take the measurement
One should measure around the waist about 2 inches above the hip bones.